EMS Quality and Safety Officer (FT DAYS)

Summary

Located in Franklin, Tennessee, Williamson Health is one of the South’s most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children’s Hospital Vanderbilt at Williamson Medical Center.  Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties. 

Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We’re committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee.

Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. 
o    Medical, Dental, Vision
o    PTO
o    Retirement Matching
o    Tuition reimbursement
o    Discount programs
o    FSA (Flexible Spending Accounts)
o    Identity Theft Protection
o    Legal Aid

Williamson Health is an equal-opportunity employer and a drug-free workplace.

Position Summary

The EMS Quality & Safety Officer is responsible for planning, developing, and facilitating evaluation of the departments business, clinical, and operational quality and safety.  The Quality & Safety Officer will use an evidenced-based framework and a wide-variety of assessment tools to continuously evaluate each aspect of the EMS systems performance and collaborate with the training officers and system leaders to recommend, develop and execute performance improvement methods, education and training that maximize positive outcomes and safety.  The Quality & Safety Officer will model a safety-first culture, focused on delivering best-in-class patient care and customer service as determined by the policies, procedures, and standards of performance of Williamson Medical Center, in accordance with State regulations and accepted standards of care.  The Quality & Safety Officer will promote a supportive and encouraging work environment of continuous improvement and professional growth for every team member.  The Quality & Safety Officer must be able to provide, model, teach, guide, delegate, and manage direct patient care at the expert level for situations and incidents of all types while maintaining a high level of professionalism.   
Position Requirements

Formal Education / Training:
Tennessee licensed Critical Care Paramedic required
BLS certification at time of employment
ACLS and PALS certifications within six months of employment
Non-Violent Crisis Intervention (NVCI) within six months of employment
Valid Tennessee driver’s license with “F” Endorsement; must be insurable
Quality Improvement and Safety training preferred 
EMS-related instructor credentials preferred
Associates degree preferred
EMS managerial and leadership experience preferred

Workplace Experience:
5 years’ experience in 911 EMS position
2 years’ experience leading Quality improvement, safety and EMS instruction preferred

Equipment and Skills Training:
Employees will participate in orientation and on-going education and in-service training for all types of learning; to include adult learning, clinical care, critical thinking, customer service, leadership, management, research, and resources used to effectively and efficiently accomplish each in the EMS environment.  Employees are required to complete annual education and in-service training for all types of medical, trauma and behavioral emergencies and equipment used in all assessment, treatment and transportation of patients.

Physical Environment:
Office, classroom, ambulance, and various facilities throughout the county as needed.  
Potentially high-risk environment. Duties are performed indoors and outdoors in all weather conditions, disaster and mass casualty incidents. Patients may present with any of an unlimited number of diseases, illness, injuries, personalities and emotional states. Environment includes operations of, and performing work functions within emergency vehicles, including ambulances.  Prolonged exposure to temperature extremes may also be encountered.

Physical Effort:
Must be able to utilize devices for patient movement, including all functions of ambulance stretcher, with 250-pound weight, with partner.  Must be able to walk, crawl, stand, sit, climb, stoop, run and kneel to access patients.  Must be able to carry patients and equipment over varying distances, terrain and up or down stairs.  Must be able to carry the EKG monitor and jump bag unassisted.