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Summary
At Williamson Medical Center, our employees are more than just another number. To us, they’re family. They’re smart, talented, compassionate, dedicated, and an overall joy to be around. We’re certainly blessed to have the best of the best working here from the cafeteria to the operating room.
But as Williamson County and surrounding areas continue to grow, so must we. That’s why we want YOU to join our family!
Williamson Medical Center is an equal-opportunity employer and a drug-free workplace.
Position Summary:
The Bone and Joint Rehabilitation Services (BJRS) Clinic Manager is responsible for acting in the dual role of a clinic manager as well as a treating therapist. This position requires a therapist who can organize and conduct therapeutic interventions to reduce pain, restore function, promote mobility, and prevent disability following disease, injury, or accident. They must clearly establish diagnoses, prognosis, and develop a plan of care (POC) with short/long term patient centered goals that fall within the scope of their practice. In addition, the Clinic Manager must be able to:
• mobilize staff and provide coaching to ensure the therapy team has the resources and ability to provide professional and competent patient care
• monitor delivery of patient services and quality of care on a daily basis
• work with Director of Rehab Svcs to ensure clinic is meeting all required ethical / legal guidelines
• assist with clinic specific patient outcomes and metric reporting as requested by Director of Rehab Svcs
• work as a liaison with BJIT / WMC staff, outside providers, insurance agencies and patients
• participate in the hiring, training and development of staff, including completion of location specific yearly reviews
• be available and involved in the marketing efforts to promote growth of the clinic and community relations
Position Requirments:
Formal Education / Training:
1. Current / active licensure in the State of Tennessee.
2. Bachelor’s degree from accredited Physical Therapy program required; Master’s / Doctorate preferred;
3. Prior experience as Outpatient Clinic Director/Manager is preferred.
4. BLS certification required
Workplace Experience:
1. At least 5 years experience in outpatient orthopedic physical / occupational therapy
2. Demonstrate ability to deliver positive and professional communication within the workplace
Equipment and Skills Training:
1. Able to work within the companies EMR system with accuracy and efficiency.
2. Basic working knowledge of Excel to perform metrics reporting
3. Able to work standard PC/fax, adjust necessary exercise equipment for patient care activity.
4. Able to provide clear, skilled documentation for accurate and detailed charting and billing processes.
5. Able to work well under pressure and function independently and as part of the Bone and Joint Institute of Tennessee (BJIT) team of physicians, physician assistants, medical assistants, nurse practitioners, technicians, athletic trainers and physical / occupational therapists.
6. Able to apply PT knowledge safely and effectively to daily patient care.
7. Able to safely apply physical agents required and recommended by POC.
8. Able to utilize positive and effective communication skills to interact with clinic staff and BJIT administration / operations team to foster trust, build positive working relationships, and produce desired outcomes in line with BJIT and BJIT Rehab Svcs Mission and Value statements.
Physical Environment:
1. Out-patient rehabilitation care in multi-disciplinary team rehabilitation setting
2. May be exposed to risk of blood borne pathogens/diseases.
Reports Directly to: BJIT Director of Rehabilitation Services
Physical Effort:
1. Able to communicate clearly in English written and verbally.
2. Prolonged standing, walking for length of work shift.
3. Sitting and standing work at computer, requiring frequent use of computer monitors for documentation and metrics reporting.
4. Frequently lifts, positions, transfers, and pushes patients.
5. Frequently moves supplies and equipment requiring moderate physical effort (lift/carry/push/pull up to 50 lbs.).
6. Manual dexterity and mobility.
7. Frequent reaching, bending, kneeling, and crouching.
8. Occasionally removes or replaces supplies or equipment weighing up to 25 lbs. from locations at or above shoulder level.
9. Lift and / or carry patients with necessary assistance / assistive devices in case of emergency evacuation.
Key Results:
Performs initial and ongoing assessments related to patients’ conditions and/or plans of care, establishes treatment plans based on standards of practice using an interdisciplinary approach with patients, families, and staff, including discharge planning.
Represents and promotes BJIT Rehab Svcs through active marketing involvement in business and/or community events at least 4 times per year, with the clear purpose of growing/promoting business and marketing rehab service lines. This is documented in marketing log provided and presented at yearly review.
Demonstrates knowledge and ability to apply therapeutic principles and practices consistent with standards established by the American Physical Therapy Association.
Ensure that individual and staff patients are progressed through levels of treatment effectively and safely to maximize patients’ functional outcomes.
Performs timely staff 90 day and yearly reviews as indicated in coordination with Director of Rehab Svcs
Actively participates in financial and patient metric evaluation and analysis in coordination with Director of Rehab Svcs to ensure KOIs are being met. Incorporates staff training and strategic planning to improve areas that are not meeting budgeted goals.
Participates in the onboarding and orientation / skill development of new team members.
Performs timely, thorough, and complete documentation of patients’ care.
Maintains all work areas and personal / staff appearance in a way that reflects professionalism and demonstrates commitment to cleanliness, orderliness and safety.
Provides direction and guidance to students and technicians as needed, but also to staff to encourage professional growth.
Participates in activities that improve department effectiveness, processes, communication, and/or image in the organization. This includes attending 75% of all staff / departmental meetings.
Manages personal and staff clinic time effectively, and including management of staff PTO in coordination of Director of Rehab Svcs