This job posting is no longer active.
Summary
At Williamson Medical Center, our employees are smart, talented, compassionate, dedicated, and an overall joy to be around. We’re certainly blessed to have the best of the best working here from the cafeteria to the operating room. We know you would be the perfect addition to our team!
Position Summary:
Provides professional, courteous customer service by screening all individuals entering the facility at designated entrances. Ability to respond to situations and reactions associated with a public facing position.
Position Requirements:
Formal Education / Training:
High school diploma or equivalent
BLS required within 90 days of hire
Workplace Experience:
Experience in a professional customer service oriented environment
Equipment and Skills Training:
Forehead and oral thermometer, Personal Protective Equipment (mask), excellent customer service skills, problem-solving skills to determine appropriate course of action in situations, Ability to handle difficult situations/interactions in a professional manner, Strong communication skills.
Physical Environment:
Specific access entry points of the hospital – Main, Outpatient and Garage Ground floor entrances
Physical Effort:
1. Requires prolonged standing and sitting
2. Flexibility to shift schedule
3. Communicate in English verbally.
Job Functions:
- Promptly acknowledges all individuals entering the facility
- Properly performs temperature and symptom screening on all individuals entering the facility
- Monitors and maintains social distancing compliance at all times.
- Utilizes excellent customer service skills to assure patients/visitors/staff/physicians our priority is to keep everyone safe.
- Provides accurate information and assists with customer needs or identifies those resources needed to assist customer.
- Reports concerns requiring attention to the nurse or director/ clinical coordinator.
- Consistently wears appropriate PPE required to perform the job safely
- Knowledgeable and informed about the layout of the hospital – familiar with department names and locations.
- Maintains work area and personal appearance in a way that reflects professionalism and demonstrates to our patients, visitors and coworkers the importance we place on cleanliness, orderliness and safety.
- Maintains appropriate supply of items needed for screenings. Ensures equipment is functioning properly.
- Performs other related duties assigned by Director or Clinical Coordinator.
- Demonstrates responsibility for assigned communications
- Maintains position specific qualifications
Williamson Medical Center is an equal-opportunity employer and a drug-free workplace.